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Q1'26 product updates: Nova release

Every enterprise AI software promises fast, accurate answers and most deliver on turn one. The real test is turn two.

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Moving to Next.js 16 and React 19: Our major step in building a stable and secure platform
Why upgrading our frameworks to Next.js 16 and React 19 helped improve security, stability, and engineering velocity.
30+ Top IT Conferences for IT Leaders & CIOs in 2026
We bring you a roundup of the most happening IT events this year that'll keep you up-to-date on the latest technologies.
CMDB vs Asset management: Do modern enterprises need both?
If you've been tracking asset lifecycles with an asset management tool, do you still need to maintain a CMDB? Read to find out.
Rethinking ITSM analytics for the AI-native era: Frameworks and use cases
See how unified AI-native ITSM Analytics can guide automation, routing, and service team performance.
The human side of AI-first IT leadership: Scaling AI without losing trust, judgment, or purpose
A CISO–CIO’s view on scaling AI responsibly, where trust, emotional intelligence, and secure innovation matter as much as automation.
9 benefits of AI service management in 2026, and why they matter more than ever
From driving intuitive self-service capabilities to automating basic incident resolution steps, AI service management offers several benefits for IT teams looking to redefine ITSM.

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