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Agentic ITSM
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Detect fast to resolve faster
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Universal AI Agent
Resolve issues instantly with Voice and Vision AI
Agentic IGA
Automate access requests intelligently
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AI Knowledge Management
Deliver contextual answers with conversational AI
Modern ITSM
Agentic ITSM and ESM with built-in, adaptive intelligence
Agentic Enterprise Automation
Automate IT processes and workflows across teams
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AI Copilot
Help your enterprise service teams achieve more
AI Service Desk
Scale your enterprise support without scaling your IT team
AI Skills
Supercharge your enterprise IT automations with AI skills
Enterprise integrations
Lansweeper
Bridging the gap between IT visibility and action
Microsoft 365
Bring your MS apps together for integrated support
Microsoft Teams
Deflect support questions and automate services
Okta
Streamline app access and workflows
Slack
Deliver faster enterprise support to your employees
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Scale your IT service delivery and operations with AI
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Effortlessly handle and fulfill all service desk requests
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Smartly diagnose and resolve incidents faster for better SLA
Change Management
Intelligently plan, track and implement changes
Modern ITAM
Seamlessly track and manage all assets with intelligence
Modern CMDB
Easily organize context and configuration data with AI
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Agentic HR Support
Streamline employee support and deliver delight everyday
Employee Journeys
Support employee milestones with guided workflows
HR Service Delivery
Streamline HR support for a better employee experience
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Empower employees to resolve their own needs
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Transforming IT ops for Fintech & investment firms
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Digital Workplace Experience
Seamless collaboration for modern teams
IT Workflow Automation
Eliminate manual work and improve productivity
Enterprise Service Management
AI solution to deliver efficiency and autonomy
IT Knowledge Management
Consolidate knowledge from multiple sources
Atomicwork partners with Lansweeper
Bridging the gap between IT visibility and action
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Engaging discussions with top IT and technology leaders
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Atomicwork partners with Lansweeper
Bridging the gap between IT visibility and action
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Atomicwork + Lansweeper partner to drive greater visibility for smarter IT. Learn more ->
Product
Universal Agent
Resolve issues instantly with Voice and Vision AI
AI Knowledge Management
Deliver contextual answers with conversational AI
Modern service management
Agentic ITSM and ESM with built-in, adaptive intelligence
Agentic enterprise automations
Automate processes and workflows across teams
All features
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Pricing
Maximise value with transparent, scalable plans
Platform
Agentic AI
AI Agents
Autonomous AI to streamline service delivery
AI Copilot
Help your enterprise service teams achieve more
AI Service Desk
Scale your enterprise support without scaling your IT team
AI Skills
Supercharge your enterprise IT automations with AI skills
Enterprise integrations
Microsoft Teams
Deflect support questions and automate services
Slack
Deliver faster enterprise support to your employees
Okta
Streamline app access and workflows
Microsoft 365
Bring your MS apps together for integrated support
All Integrations
Integrate all of your enterprise applications
Enterprise automation
Automate processes and workflows across teams
Enterprise analytics
Get full visibility into your service operations.
Enterprise security
How we design a secure and compliant platform.
Universal Context
Get real-time context across users, assets, support history
Solutions
Modern ITSM solution
IT Support
Scale your IT service delivery and operations with AI
Request Management
Effortlessly handle and fulfill all service desk requests
Incident Management
Smartly diagnose and resolve incidents faster
Change Management
Intelligently plan, track and implement changes
Asset Management
Seamlessly track and manage all assets
CMDB Software
Easily organize configuration data for smarter operations
Modern ESM solution
Agentic HR Support
Streamline employee support and deliver delight everyday
Employee Journeys
Support employee milestones with guided workflows
HR Service Delivery
Streamline HR support for a better employee experience
Employee Self Service
Empower employees to resolve their own needs
By industry
Financial Services
Transforming IT ops for Fintech & investment firms
Manufacturing
Reimagine service operations at manufacturing plants
Education
Deliver exceptional student and faculty
Healthcare
Streamline clinical IT operations for superior care
By usecase
Digital Workplace Experience
Seamless collaboration for modern teams
IT Workflow Automation
Eliminate manual work and improve productivity
IT Knowledge Management
Consolidate knowledge from multiple sources
ESM Platform
AI solution to deliver efficiency and autonomy
Automated Employee Onboarding
Automate the mundane and focus on the extraordinary
Customers
Resources
Blog
The #1 blog for AI in ITSM content
Atomic Conversations
A podcast for CIOs and IT leaders
Events
Learn from experts and discover industry trends
Newsroom
Read press releases, announcements and more
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Access brand assets, company info, and media resources in one place.
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Building Atomicwork
The automation ceiling was never about software: Introducing AI Workflow Builder
Describe what you need a workflow to do in plain language and watch AI build it.
Aparna Chugh
Building Atomicwork
Atomicwork is now on the Microsoft Marketplace
Building Atomicwork
Rewiring the fundamentals of access provisioning with agentic AI
AI in IT
Context engineering: The secret weapon of CIOs architecting the future of IT
Building Atomicwork
Introducing Atomicwork’s Universal Agent
Building Atomicwork
How Zuora reimagined their workplace experience and cut ticket volume by over 50%
Building Atomicwork
A new chapter for Atomicwork: $25M+ Series A to empower enterprise IT teams with agentic AI
Product updates
IT help desk
Atomic Conversations
ITSM
Employee Experience
Building Atomicwork
AI in IT
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Building Atomicwork
Meet the new Atom
Atom is now more contextual, proactive, and human-like to support end users across Slack, Teams, email, and browser for faster resolutions.
Atomic Conversations
The truth about Agentic AI in enterprises: Governance, trust, and the human factor
Hanah-Marie Darley, Chief AI officer at Geordie AI, on why agentic AI's success depends on governance, trust, and designing for real human behavior.
AI in IT
Redefining your ITSM Strategy in the Age of AI Agents
A guide for IT leaders to drive phased adoption of AI agents in ITSM.
Building Atomicwork
Atomicwork + Okta: Securing the Future of Agentic IT Service Management
How we're accelerating secure, context-rich IT support with Okta Ventures' strategic investment in Atomicwork.
ITSM
An IT admin’s playbook to operationalizing compliance in change management
Build audit-ready change management processes by baking compliance into every step.
Building Atomicwork
Announcing FUSION’25 – Atomicwork’s annual user conference
Join us to exchange insights, learn from peers, and shape the future of enterprise IT together.
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