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Q1'26 product updates: Nova release

Every enterprise AI software promises fast, accurate answers and most deliver on turn one. The real test is turn two.

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How Agentic AI transforms digital workplace services
Offloading repetitive workplace tasks to AI agents can make your employees a whole lot productive. I'll show you how.
Enhancing digital workplace experiences with AI ft. Sangeeta Roy
Sangeeta takes us through how Zuora relentlessly pursued removing workplace friction to make employees productive with AI.
ServiceNow - Moveworks Acquisition: The good, and the bad
What does the acquisition mean for Moveworks customers and the IT community at large as they look to bring AI in IT effectively? Here's my take.
February releases: Love was in the air, but so was better service management
We made enterprise knowledge more actionable, put change management on autopilot, and cemented asset relationships. Read on to find out our major rollouts in February.
Announcing our inaugural CIO Advisory Board to redefine enterprise service management
We're elated to bring together some of the sharpest minds in enterprise IT to steer our vision of driving digital transformation with AI.
A-RICE Framework: An IT leader’s guide to evaluating AI initiatives for enterprise IT
Find out how you can evaluate and prioritize AI initiatives to address IT challenges at your organizations with the A-RICE framework.

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