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The CIO’s Trick-or-Treat Moment with AI: Leadership Lessons from Gartner IT Symposium/Xpo™ 2025

From AI hype to AI leadership, here are our key lessons from the Gartner IT Symposium/XPO 2025 on building human+AI ecosystems for real enterprise value.

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How Agentic AI transforms digital workplace services
Offloading repetitive workplace tasks to AI agents can make your employees a whole lot productive. I'll show you how.
11 Modern ServiceNow alternatives to evaluate in 2025
If you're looking for AI-first, integrated service management platforms in 2025, here are a list of alternatives you can consider instead of the legacy player ServiceNow.
The ITSM software buyer's checklist for 2025
We've put together a checklist (and a comprehensive guide) to simplify evaluating and purchasing the right ITSM software for your business in 2025.
Enhancing digital workplace experiences with AI ft. Sangeeta Roy
Sangeeta takes us through how Zuora relentlessly pursued removing workplace friction to make employees productive with AI.
ServiceNow - Moveworks Acquisition: The good, and the bad
What does the acquisition mean for Moveworks customers and the IT community at large as they look to bring AI in IT effectively? Here's my take.
February releases: Love was in the air, but so was better service management
We made enterprise knowledge more actionable, put change management on autopilot, and cemented asset relationships. Read on to find out our major rollouts in February.
Okta Ventures invests in Atomicwork
for secure, agentic AI-powered IT support.
Learn more