The Atomicwork Blog

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Product updates

Meet the Atomicwork AI Workforce

'AI agent' now fits almost anything. An AI coworker owns a job end to end. Meet the Atomicwork AI Workforce and what it means for your business.

Designing deflection paths that actually work: What we learned from TubeScience's journey

Building Atomicwork

Atomicwork is now on the Microsoft Marketplace

Building Atomicwork

Rewiring the fundamentals of access provisioning with agentic AI

Building Atomicwork

Introducing Atomicwork’s Universal Agent

Building Atomicwork

How Zuora reimagined their workplace experience and cut ticket volume by over 50%

Building Atomicwork

A new chapter for Atomicwork: $25M+ Series A to empower enterprise IT teams with agentic AI

Atomic Conversations

Guardrails, sustainability, and the role of change management in healthcare IT

Gary Ahwah, former IT leader at Molina Healthcare and Walt Disney, on risk, resilience, and AI in healthcare IT.

How IT leaders should build an AI strategy for 2026

Learnings from a global study on the State of AI in IT to make AI a competitive advantage for your business in 2026.

Building Atomicwork

Jeegar Shah joins Atomicwork to lead AI platform and applied AI

Welcoming Jeegar Shah, Atomicwork's new Head of Applied AI, with deep experience scaling enterprise AI products.

AI challenges for IT teams in 2026: What’s really holding organizations back?

Here are the top barriers to AI adoption for enterprise IT teams in 2026.

A look back at 2025: The year Atomicwork came of age!

Reflecting on what Atomicwork was up to in 2025; from Series A funding and product breakthroughs to FUSION ’25 and real market momentum in AI ITSM.

Incident vs. Problem Management: Why Modern IT Teams need both

How is problem management different from incident management. And, do you need both these ITIL processes? Find out.

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