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The CIO’s Trick-or-Treat Moment with AI: Leadership Lessons from Gartner IT Symposium/Xpo™ 2025

From AI hype to AI leadership, here are our key lessons from the Gartner IT Symposium/XPO 2025 on building human+AI ecosystems for real enterprise value.

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Let AI see IT: How IT teams can leverage Vision AI for intuitive end-user support
From instant troubleshooting guidance to navigating everyday tools, see how modern enterprises can put Vision AI to use for faster end-user support.
SupportWorld Live 2025: When IT met AI (and didn't quite know what to do about It)
Our observations on how IT leaders are approaching AI and rethinking legacy tools while seeking for clarity in the evolving tech landscape.
13 Top BMC alternatives to drive smarter IT in 2025
A round-up of the top AI-driven alternatives to BMC Remedy that prioritize user and agent experiences.
SITS25 Reflections: The stark divide of AI adoption in ITSM
Our observations on AI's impact in enterprises, ITSM software, and service management jobs.
Cherwell EoL is here: 11 best Cherwell alternatives to consider for your next ITSM
Our roundup of top ITSM alternatives to Cherwell's service management solution after Ivanti's End of Life announcement.
How Agentic AI can ease Azure operations for IT teams
Learn how you can manage Azure services with Agentic AI easily to get an overview of services, monitor performance metrics, or provision new resources.
Okta Ventures invests in Atomicwork
for secure, agentic AI-powered IT support.
Learn more