The Atomicwork Blog

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Product updates

Q1'26 product updates: Nova release

Every enterprise AI software promises fast, accurate answers and most deliver on turn one. The real test is turn two.

Aishwarya Hariharan

Designing deflection paths that actually work: What we learned from TubeScience's journey

Building Atomicwork

Atomicwork is now on the Microsoft Marketplace

Building Atomicwork

Rewiring the fundamentals of access provisioning with agentic AI

Building Atomicwork

Introducing Atomicwork’s Universal Agent

Building Atomicwork

How Zuora reimagined their workplace experience and cut ticket volume by over 50%

Building Atomicwork

A new chapter for Atomicwork: $25M+ Series A to empower enterprise IT teams with agentic AI

Why CIOs are critical for 100X business growth: FUSION’25 Keynote Highlights

Key takeaways from the FUSION'25 keynote where our CEO, Vijay Rayapati, emphasises on the 100x business opportunity available to them, through AI.

Why service management processes fail without Context: 8 breaking points

Find out how context-blind ITSM processes like incident, change, or problems and how context powers faster and proactive IT service delivery.

Building Atomicwork

Meet the new Atom

Atom is now more contextual, proactive, and human-like to support end users across Slack, Teams, email, and browser for faster resolutions.

Atomic Conversations

The truth about Agentic AI in enterprises: Governance, trust, and the human factor

Hanah-Marie Darley, Chief AI officer at Geordie AI, on why agentic AI's success depends on governance, trust, and designing for real human behavior.

Redefining your ITSM Strategy in the Age of AI Agents

A guide for IT leaders to drive phased adoption of AI agents in ITSM.

Building Atomicwork

Atomicwork + Okta: Securing the Future of Agentic IT Service Management

How we're accelerating secure, context-rich IT support with Okta Ventures' strategic investment in Atomicwork.

See Atomicwork in action now.